Job ID: 5413
Located in:
Novi, Michigan
Pay: $70,000 - $90,000
Job Full Description:
Essential Duties & Responsibilities: Under the leadership of the quality manager, support the following key workstreams:
- Internal Product Quality Assurance:
- Establish, implement and oversee product quality standards, inspection criteria, and testing procedures.
- Conduct root cause analysis and implement corrective actions for product defects and non-conformances.
- Develop and maintain quality procedures and documentation.
- Analyze quality processes to identify areas for improvement and implement effective solutions.
- Supplier Quality Management:
- Collaborate with suppliers to ensure raw materials and components meet quality specifications.
- Conduct supplier audits and performance evaluations to maintain a reliable supply chain.
- Ensure suppliers root cause and corrective actions are robust and acceptable.
- Conduct inspections and testing at various stages of the production process to identify and resolve quality issues.
- Customer Engagement & Satisfaction:
- Address customer quality concerns received on RMAs / complaints promptly and effectively.
- Work closely with the customer service team to resolve issues and improve overall customer satisfaction.
- Use RCA tools to ensure issues are resolved at the root and PCA are implemented.
- Training and Development:
- Provide training to production staff on quality standards, procedures, and best practices.
- Foster a culture of continuous improvement and quality awareness across the organization.
- Train quality inspector team to standard inspection processes.
- Train quality and production team in problem solving techniques.
- Develop and maintain training materials and records for quality related training.
- Quality System Management:
- Develop, implement, and maintain quality management systems (QMS) in compliance with industry standards, ISO9001 and regulatory requirements.
- Conduct internal audits and coordinate external audits to ensure compliance and continuous improvement.
- Prepare and present quality performance reports to management and stakeholders.
Job Experience
Qualifications & Competencies:
- Minimum of 3-5 years of experience in quality engineering, preferably on electromechanical or related products.
- Strong understanding of quality control principles, methodologies, and tools.
- Proficiency in root cause analysis and problem-solving techniques.
- Familiarity with industry standards and regulatory requirements (e.g., ISO 9001, ANSI, NEMA, UL standards).
- Excellent analytical and data analysis skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment and collaborate with cross-functional teams.
Job Education
- Bachelor’s degree in engineering or a related field. Equivalent experience/education may be considered.
Novi, Michigan
Terra Wireman
Terra.Wireman@expresspros.com
517-295-5535
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